Responsible Gaming

Our Commitment to Safe Gaming

At bagged.nz, we're committed to promoting responsible gaming at Vegas Stars Casino. Gambling should be enjoyed as entertainment only—never as a way to earn money or solve financial problems. If you choose to gamble, please do so responsibly and within your means.

Age Verification

You must be 18 years of age or older to gamble in New Zealand. It is illegal for anyone under the legal gambling age to place bets or access casino services. If you are under 18, please do not attempt to access Vegas Stars Casino or any gambling services.

Warning Signs of Problem Gambling

If you recognise any of the following signs in yourself or someone else, problem gambling may be developing:

• Gambling with money you cannot afford to lose
• Chasing losses by gambling more to recover money lost
• Hiding gambling activities or lying about the amount of time or money spent
• Neglecting family, friends, work, or education because of gambling
• Feeling anxious, irritable, or restless when not gambling
• Needing to gamble with increasing amounts of money to feel excitement
• Failed attempts to reduce or stop gambling
• Using gambling to escape problems or negative emotions
• Borrowing money or going into debt to gamble
• Experiencing health, work, or relationship problems due to gambling

Self-Help Tools

Vegas Stars Casino and responsible gaming operators provide tools to help you stay in control:

• Deposit Limits: Set a maximum amount you can deposit within a specific timeframe
• Loss Limits: Set a maximum amount you're willing to lose
• Reality Checks: Receive pop-up reminders showing how long you've been playing and how much you've spent
• Session Time Limits: Automatically log out after a set period
• Self-Exclusion: Temporarily or permanently exclude yourself from accessing your account

Always use these tools proactively to maintain control over your gambling.

Support and Help Services in New Zealand

If you're struggling with problem gambling, confidential support is available:

• Problem Gambling Foundation (PGF): Free counselling and support services across New Zealand
  www.pgf.nz
  Phone: 0800 664 262 (free helpline)
• Gambling Helpline – Department of Internal Affairs: Free, confidential advice
  www.gamblinghelpline.co.nz

International Support Resources

Additional resources are available internationally:

• GamCare (UK): www.gamcare.org.uk
• GamStop (UK): www.gamstop.co.uk
• Gambling Help Online (Australia): www.gamblinghelponline.org.au
• Responsible Gambling Council (Canada): www.responsiblegambling.org
• National Council on Problem Gambling (US): www.ncpgambling.org

If You Need Help

Problem gambling is treatable. If you or someone you know is struggling with gambling, seeking help is a sign of strength, not weakness. Confidential support is available, and trained counsellors can provide practical advice and assistance.

Take action today: Contact the Problem Gambling Foundation on 0800 664 262 or visit www.pgf.nz for free, confidential support.

Remember: Gambling should be fun and entertaining. If it stops being fun, it's time to seek help.